Privacy Policy

1. About This Policy

This Privacy Policy describes how Easner, Inc. ("Easner," "we," "us," or "our") collects, uses, and shares information about you when you use our platform and mobile application. Easner provides instant, zero-fee cross-border transfers through licensed financial service partners.

2. Information We Collect

Easner collects information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:

  • Personal identification information (name, email address, phone number, date of birth)
  • Financial information (bank account details, transaction history)
  • Identity verification documents (government-issued ID, proof of address)
  • Device and usage information
  • Location data (for fraud prevention and regulatory compliance)
  • Biometric data (if required for identity verification)

Third-Party Partner Information: Our licensed financial service partners may also collect additional information as required by their regulatory obligations.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our platform services
  • Process transactions through our licensed partners
  • Verify your identity and prevent fraud
  • Comply with legal and regulatory requirements (AML, KYC, sanctions screening)
  • Communicate with you about our services and transactions
  • Provide customer support
  • Develop and improve our early-stage platform
  • Share with licensed partners as necessary for service provision

4. Information Sharing

We may share your information in the following circumstances:

  • With your consent or at your direction
  • With licensed financial service partners who facilitate transactions
  • With service providers who assist us in operating our business
  • To comply with legal obligations, court orders, or regulatory requests
  • To protect the rights, property, or safety of Easner, our users, or others
  • In connection with a merger, acquisition, or sale of assets
  • With regulatory authorities as required by financial services regulations
  • For fraud prevention and risk management purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We continuously enhance our security measures to meet industry standards and regulatory requirements.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations (including financial services regulations that may require extended retention periods), resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and regulatory requirements in different jurisdictions.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information (subject to regulatory requirements)
  • The right to restrict processing of your information
  • The right to data portability
  • The right to object to processing

Note: Some rights may be limited by regulatory requirements applicable to financial services.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide you with a personalized experience. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States where Easner is headquartered. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place. Our licensed partners may also process your information in their respective jurisdictions.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Regulatory Compliance

As a platform facilitating financial services, we and our licensed partners are subject to various regulatory requirements including anti-money laundering (AML), know-your-customer (KYC), and sanctions screening obligations. This may require us to collect, process, and retain additional information and to share information with regulatory authorities.

12. Service Evolution

As we expand our services and enter new markets, our privacy practices may evolve to meet local regulatory requirements and enhance user experience. We remain committed to maintaining the highest standards of data protection across all jurisdictions where we operate.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Easner, Inc.
28 Geary St Ste 650
San Francisco, CA 94108
Email: legal@easner.com
Phone: +1 628 228 6083
Website: www.easner.com

Last updated: 8/25/2025